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NCUA Alert – Phishing Scam
The National Credit Union Administration (NCUA) warns to be wary of recent e-mail phishing attempts that claim to be from the NCUA. The e-mail link in this scam directs members to a fake version of the NCUA homepage. In cases reported to NCUA, the perpetrators sent fraudulent e-mails out claiming to be the NCUA, to credit union members and the general public. The emails promise $50.00 for taking part in a survey. The link embedded in the message directs members to a counterfeit version of NCUA’s website with an illicit survey that solicits credit card account numbers and confidential personal information. NCUA has taken steps to shut this site down. Credit union members should remain alert to possible variations of the fraudulent e-mail.
The NCUA will never ask you, the credit union members, or the general public for personal information or personal account information for a survey. Any e-mail that alleges to be from NCUA and asks for account information is fraudulent. This should be treated as suspicious. Anyone who clicked on any of the e-mail links relating to this should consult with a computer security or anti-virus specialist to assess the need to re-install a clean image of the computer system.
If you have been affected by this scam, you should be advised to forward the entire e-mail message to phishing@ncua.gov. Additionally, formal complaints concerning any suspected fraudulent e-mail can be filed with the Internet Fraud Complaint Center (IFCC) at www.ic3.gov The IFCC is a partnership between the Federal Bureau of Investigation and the National White Collar Crime Center.
Additional precautions to take:
- Scan affected computers using updated anti-virus software
- Enable automatic updates for anti-virus software
- Do not open unsolicited or unexpected e-mail attachments
- Do not follow Web links unsolicited e-mails
- Bookmark agency’s Web addresses
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